Appointments

If you wish to speak with a doctor, please contact us through AccuRx and in the majority of instances a GP will call you back on the same day. To make an appointment with the nurse, this can also be requested through our website or alternatively by phoning the practice on 01932 867231.

You may choose to speak to any of the doctors in the practice although it is normally better to see one doctor consistently to enhance continuity. For life threatening emergencies dial 999.

Cancellation

If you find that you need to cancel an appointment it is very important that you let us know as soon as possible so that we can offer the appointment to someone else who needs it. Appointments can now be cancelled via text, as well as through our online booking system or over the telephone.

Lateness

Patients who arrive more than ten minutes late for an appointment will have missed the appointment and will have to re-book.

Emergencies

For life threatening emergencies dial 999. For other urgent problems that you believe must be attended to on the same day, please make this clear on the online form when you fill it in.

The practice reserves the right to withdraw the online appointment booking service at its discretion.